Contact Us

We're dedicated to our customers' needs. How can we help you?

24-7 Customer Care

As part of our commitment to customer satisfaction, our Customer Care Team is ready to assist you 24 hours a day, 7 days a week. We can help you with questions about any aspect of your TRUE blood glucose monitoring system – from instruction to troubleshooting, we're here to help.

Ask a Question

If you need help or have questions and would like us to call you back, please fill in this short form and we will contact you.

Toll free: 1-800-803-6025
International: 1-954-677-4599 (bilingual assistance available)

Track Your Rebate

For assistance in tracking your rebate:
Tel.: 1-866-265-6962

Medicare & Medicaid Value Program

If you are a Medicare provider and wish to sign up for our MVP Program, please visit our website or call to speak to an MVP Specialist.
Tel.: 1-866-418-8055

Product Information

For assistance in locating any Nipro Diagnostics product or placing orders:
Tel.: 1-800-803-6049

Corporate Headquarters Information

For information about Nipro Diagnostics:

Nipro Diagnostics, Inc.
2400 N.W. 55th Court
Fort Lauderdale, FL 33309 USA

Tel.: 1-800-342-7226 or 1-954-677-9201


To pursue a career at Nipro Diagnostics, Inc. please view our Current Positions at Nipro Diagnostics.

International Locations

For information on our international locations, please contact us at:
Tel.: 954-677-4467

For comments on this Web site:

Our TRUE portfolio of products is available at your favorite retail store or mail service provider.

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